BANK OF AMERICA MESSENGER BOT
This past year, I got the chance to work on one of my favorite projects to date - a messenger bot for Better Money Habits. This was a cross-capability project that required creative resources, data, planning, UX, and a big tech team. It was a brand new process and we dove into it head first.
And, despite everything that was happening behind the scenes, one key component that we needed was a personality for our new character. And that's where I came in!
Tasked with crafting responses for everything from romantic advances to insults, I was essentially creating a personality from scratch.
Our bot isn't live quite yet, but feel free to take a peek at what's to come.